Our dental team is dedicated to providing you with a pleasant visit and results that you’re proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy and insurance, to make that part of the process as simple as possible.
This section offers information from the administrative side of the practice, including:
- What to Expect on Your First Visit
- Scheduling
- Financial Policy
- Insurance
First Visit
Your initial appointment will consist of an examination and explanation of your dental condition and treatment options. Frequently treatment can be done the same day as the consultation. Please provide us information about yourself by scheduling online and completing our New Patient Packet. The information you will complete includes your contact information, medical and dental history, insurance coverage and special requests. You will need to print and fill out these documents to bring in for your first visit. If your visit is an emergency please call the office at 562-421-8401. Every effort will be made to see you the same day. A parent or guardian must accompany all patients under 18 at the consultation visit.
X-RAYS
Our practice uses digital radiography and photography to record your current dental condition. Digital radiography uses up to 90% less x-radiation than is used by traditional radiography and produces images almost instantly on a computer monitor. You will be able to see what your dentist sees in arriving at a thorough treatment plan.
Scheduling
OFFICE HOURS
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day. We try our best to stay on schedule to minimize waiting time. Since our dentists provide many types of services, circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience. Please call us at 562-421-8401 with any questions or to schedule an appointment.
Financial Policy
PATIENT BILLING
For your convenience we accept Visa, MasterCard, American Express, Discover and Care Credit. You can complete an application either at home or, if you prefer, our business office employees can provide an application for you to compete while you are in the office. If you have questions regarding your account, please contact us at 562-421-8401. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Most insurance companies will respond within four to six weeks. Any remaining balance after your insurance has paid is your responsibility.
CARE CREDIT APPLICATIONS
No insurance? No problem! Simply click the button below to apply for Care Credit, our preferred payment assistance method. In just a few simple steps, you will be instantly approved for a line of credit for your dental procedures, if qualified.
Insurance Information
At Spring Dental Group we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 562-421-8401. Please call if you have any questions or concerns regarding your initial visit. Please bring your insurance information with you to the consultation so that we can expedite reimbursement on your behalf.
